Naq for software suppliers

ISO 27001 platform for software and service suppliers.

Your customers send a security questionnaire or ask for ISO 27001 before they sign, and the deal waits until you answer. Naq maps your controls to ISO 27001, and a public Trust Centre shows buyers what is in place.

Trusted by regulated companies across the UK and EU
Through the review

When the security review starts, your deal keeps moving.

The problem

Security questionnaires from the NHS and similar buyers can run to around 400 questions. The information behind the answers can take weeks to gather, and the deal stalls while your team digs it out.

The outcome

Naq fills in the questionnaire in under two minutes, from the information already held in your Naq record.

How Naq helps

Controls shown as they stand

Your Trust Centre shows a control as in place only while it is implemented.

Restricted documents on request

Buyers request restricted documents through your Trust Centre, and you approve each request.

ISO 27001 progress in view

Follow ISO 27001 requirement by requirement, and see what is covered and what still needs work.

Approved, acknowledged policies

Each policy goes out as an approved version that staff read and acknowledge. Naq reopens it on its review date.

What buyers can check

The controls and policies behind your Trust Centre.

See the full Naq platform

Frameworks, scopes and controls that share evidence

Choose the frameworks you are measured against and the scope each one covers. One control meets requirements in several frameworks, so the work is done once. Evidence checks run on a schedule, and a control drops back to needs review when its evidence expires.

17 features in Compliance frameworks and Controls and evidence
Included
With clinical frameworks
Naq-managed framework catalogue
Compliance instances
Requirement-by-requirement tracking
Compliance scopes
Cross-framework control mapping
Readiness overview
Custom frameworks
Framework version upgrades
DTAC evidence pack download
Standards library
Control library
Evidence attached to controls
Requirement coverage view
Evidence expiry tracking
Suggested evidence coverage
Evidence Library
Control activity history

Policies drafted from templates, approved and acknowledged

Start from a template already mapped to your frameworks. Your organisation’s details fill in, you submit it for approval, and the approved version goes to everyone who must read and acknowledge it. Naq reopens it on its review date.

15 features in Documents and policies
Included
With clinical frameworks
Template library
Rich-text document editor
Organisation variables
Semantic versioning
Approval workflow
Scheduled reviews
Upload existing documents
Document classification
Bulk generate from templates
PDF and Word export
Link to frameworks, controls and ROPA
Document assignments
Acknowledgement tracking
Required documents checklist
Archive and duplicate

Suppliers, risks, incidents and corrective actions

Track suppliers and who has access to each one. Score every risk before and after treatment and set its review date. Log incidents with what happened, then follow each corrective action through to closed.

29 features in Vendors and suppliers, Risks, hazards and incidents, Corrective actions, Privacy and ROPA and Products and clinical safety
Included
With clinical frameworks
Vendor register
Vendor access tracking
Link vendors to processing activities
Vendor discovery from SSO (early access)
Publish sub-processors
Risk register
Risk matrix scoring
Treatment plans linked to controls
Risk reviews and approvals
Risk register export
Clinical hazard log
Hazard log versions and export
Hazard import
Incident register
Clinical, security, privacy and quality profiles
Incident export
CAPA register
Action workflow
CAPA activity and archive
Record of processing activities
Controller and processor registers
Processing intake questionnaire
Exemptions and reviews
ROPA import and export
Record versions and links
DPIA drafting agent
Product register
Clinical product profile
Analyse a product from a link

A Trust Centre buyers can check for themselves

Choose which controls, documents and FAQs appear on your public page. A control shows as in place only while it is implemented. Buyers request restricted documents and you approve each request.

7 features in Trust Centre
Included
With clinical frameworks
Public Trust Centre portal
Choose what to publish
Document access requests
FAQs
Visitor analytics
Custom domain
Trust Centre audit log
During the deal

What changes when the next review arrives.

Without one record, each review is rebuilt from shared folders and whoever answered the last one.

The usual routeShared folders and past answers
Virtual compliance partner
A second standard
Evidence collected again
One control counted in every framework it meets
Two-factor status
Checked by hand
Synced from Microsoft 365 or Google Workspace
Risks
Listed once a year
Scored before and after treatment, each with a review date
Decisions
Traced through old email
On file, with an activity timeline on every record
Naq AI

Naq AI analyses and suggests. Your team decides.

Nothing is written to your compliance record without a person approving it. Every suggestion is reviewed, confirmed by a named team member and timestamped, so your audit trail stays yours.

Ask
Answers from your own registersAsk in plain English. Naq Assistant searches your registers, policies and records and answers with tables you can open.
Answers from your own registersAsk in plain English. Naq Assistant searches your registers, policies and records and answers with tables you can open.
OverviewFrameworksPoliciesProcessing recordPeople
Naq Assistant
Naq AssistantNaq Assistant
Ready for review
Which suppliers hold patient data, and are their DPAs current?
Searching the vendor register · 23 suppliers
Filtering to processing activities with health data · 4 suppliers
Checking each supplier for a signed DPA
4 suppliers hold patient dataSources: Vendor register, ROPA #3, #7, #11
AWSHosting · London region
DPA signed
AccurxPatient messaging
DPA signed
TwilioSMS reminders
DPA signed
MixpanelProduct analytics
DPA expired
Read-only. Nothing in your record was changed.
Open Mixpanel
Suggest where Access Control Policy v2.0 counts as evidence.
Reading Access Control Policy v2.0 · 14 pages
Classified as a policy · access management
Comparing against ISO 27001, NHS DSPT and NHS DTAC
3 suggested mappingsAwaiting your confirmation
ISO 27001 A.5.18 · Access rightsSection 6.3 · high confidence
Confirm
NHS DSPT 4.2 · User access reviewsSection 6.3 · high confidence
Confirm
NHS DTAC C1.3 · Access managementSection 4 · medium confidence
Confirm
Each confirmation is recorded against your name.
Dismiss allConfirm all
Draft a DPIA for ROPA #11, analytics export.
Reading ROPA #11 · analytics export to a US sub-processor
Pulling 2 suppliers and 3 linked controls
Question for you: are direct identifiers removed before export?Yes, at source · answered by Amara
Drafting on the ICO template · 9 sections
DPIA · Analytics exportDraft · ICO template
Description of processingFrom ROPA #11
Drafted
Necessity and proportionalityCites CTL-041, CTL-058
Drafted
International transferIDTA and transfer risk assessment needed
Needs review
Becomes a document only when you approve it.
ImproveApprove
app.meridianhealth.co.uk
Reading the website and App Store listing
Identified a patient-facing triage app that processes health data
Matching the product to frameworks
Meridian Triage · drafted profileReady for review
DCB0129 · Clinical risk managementPatient-facing clinical functionality
Suggested
NHS DTACSold to NHS organisations
Suggested
UK GDPRSpecial category health data
Suggested
Nothing is saved until you review the profile.
Review profile
Read-only assistant
It can read your records. It cannot create, edit, approve or delete them.
Drafts, not decisions
Every draft is approved, sent back or rejected by a named person.
Only when you ask
Nothing runs on its own. Every scan, summary or draft starts from a button a person pressed.
Runs in London
Models run through Amazon Bedrock inside Naq's own AWS London region.
DPOs, CSOs and specialists

Your own DPO and CSO, or a named expert from Naq's partner network.

Some decisions need a person with their name on them: a Clinical Safety Officer signing off a hazard log, a DPO reviewing a transfer clause. Whoever holds the role records their review or sign-off inside your Naq record, so every decision stays in the audit trail.

Already have one

Bring your existing DPO or CSO into Naq

Invite your in-house or outsourced specialist as a user and assign them the named role. Naq routes the reviews and approvals that need them, and their review or sign-off is recorded against the record.

Need one

Access Naq's partner network

Naq partners with specialist firms who take on the named role for you. Meet them before you commit. They work inside your Naq workspace, alongside your team.

Clinical safety · named CSO
Data protection · outsourced DPO
Information security · internal audit
NHS assurance · DSPT and DTAC
Meet our partners→
From customers

ISO 27001, DTAC and DSPT, achieved and kept with Naq.

“Maintaining and demonstrating our credentials in the past has been onerous. The Naq platform makes the whole process remarkably seamless.”

Dr Taz Aldawoud, Founder & CEO, Doc Abode

“Naq has been instrumental in obtaining ISO 27001 certification and shortening our sales cycle by easily demonstrating our compliance to enterprise customers.”

Arnold Bouwman, Co-founder, Vormats

“Naq helped us complete our Cyber Essentials and DSPT toolkit applications. I already know next year’s DSPT Toolkit will be easy with Naq.”

Otesa, NHS supplier

Talk us through the deal waiting on its security review.

A Trust Centre page and the controls behind it, in 15 minutes.

PlatformWhy NaqFrameworksPartnersIntegrationsResources