Naq for digital health

NHS compliance software for digital health companies.

Before a trust or ICB takes your software into NHS care, it asks for your clinical safety case and DTAC pack and checks your Data Security and Protection Toolkit (DSPT) result. Naq holds your hazard log and safety case in one record, beside a DTAC for each product.

Trusted by regulated companies across the UK and EU
For procurement

Your product enters the NHS with its safety case on file.

The problem

A release that changes clinical risk has to be written into the hazard log and the safety case before a trust asks. The Clinical Safety Officer who signs them off may be part-time or brought in from outside.

The outcome

When the Clinical Safety Officer role changes hands, the hazard log and every sign-off on it remain in Naq.

How Naq helps

Hazards tied to the product

Each hazard is logged against a product with its causes and scored on a 5×5 matrix before and after controls.

A DTAC for each product

Hold a separate DTAC for each product, each with its own scope and schedule.

Every change flagged

Every change to the hazard log or safety case is flagged for sign-off by your Clinical Safety Officer, a registered clinician. The sign-off is recorded in your Naq record.

A head start on documents

Start your Clinical Risk Management Plan and Clinical Safety Case Report from templates, and import the hazard log you already keep.

In the platform

Your frameworks and policies, beside the hazard log.

See the full Naq platform

Frameworks, scopes and controls that share evidence

Choose the frameworks you are measured against and the scope each one covers. One control meets requirements in several frameworks, so the work is done once. Evidence checks run on a schedule, and a control drops back to needs review when its evidence expires.

17 features in Compliance frameworks and Controls and evidence
Included
With clinical frameworks
Naq-managed framework catalogue
Compliance instances
Requirement-by-requirement tracking
Compliance scopes
Cross-framework control mapping
Readiness overview
Custom frameworks
Framework version upgrades
DTAC evidence pack download
Standards library
Control library
Evidence attached to controls
Requirement coverage view
Evidence expiry tracking
Suggested evidence coverage
Evidence Library
Control activity history

Policies drafted from templates, approved and acknowledged

Start from a template already mapped to your frameworks. Your organisation’s details fill in, you submit it for approval, and the approved version goes to everyone who must read and acknowledge it. Naq reopens it on its review date.

15 features in Documents and policies
Included
With clinical frameworks
Template library
Rich-text document editor
Organisation variables
Semantic versioning
Approval workflow
Scheduled reviews
Upload existing documents
Document classification
Bulk generate from templates
PDF and Word export
Link to frameworks, controls and ROPA
Document assignments
Acknowledgement tracking
Required documents checklist
Archive and duplicate

Suppliers, risks, incidents and corrective actions

Track suppliers and who has access to each one. Score every risk before and after treatment and set its review date. Log incidents with what happened, then follow each corrective action through to closed.

29 features in Vendors and suppliers, Risks, hazards and incidents, Corrective actions, Privacy and ROPA and Products and clinical safety
Included
With clinical frameworks
Vendor register
Vendor access tracking
Link vendors to processing activities
Vendor discovery from SSO (early access)
Publish sub-processors
Risk register
Risk matrix scoring
Treatment plans linked to controls
Risk reviews and approvals
Risk register export
Clinical hazard log
Hazard log versions and export
Hazard import
Incident register
Clinical, security, privacy and quality profiles
Incident export
CAPA register
Action workflow
CAPA activity and archive
Record of processing activities
Controller and processor registers
Processing intake questionnaire
Exemptions and reviews
ROPA import and export
Record versions and links
DPIA drafting agent
Product register
Clinical product profile
Analyse a product from a link

Answers from your records, drafts for your approval

Ask a question and Naq Assistant looks up your own records before it answers. It suggests which controls a policy supports and drafts DPIAs from your workspace. It only works when someone asks, and nothing is applied until a person approves it.

8 features in Naq Assistant and AI agents
Included
With clinical frameworks
Naq Assistant chat
Visual answers
Read-only by design
Chat history and feedback
Overview summaries
Product knowledge
Agent run feed
Organisation smart-fill
When a trust asks

A trust's request, answered from one record.

If the hazard log sits in a spreadsheet and the DTAC answers sit in a document, each trust request starts with gathering them.

The usual routeA spreadsheet and a shared folder
Virtual compliance partner
Hazard log versions
Saved by hand
Kept, and ready to export
The DTAC form
Checked against the latest version by hand
The current form, held in Naq
The DTAC evidence pack
Assembled for each request
Downloaded from the platform
Your Clinical Safety Officer
Working outside the hazard log
Your own or one from Naq's partner network, signing off inside Naq
DPOs, CSOs and specialists

Your own DPO and CSO, or a named expert from Naq's partner network.

Some decisions need a person with their name on them: a Clinical Safety Officer signing off a hazard log, a DPO reviewing a transfer clause. Whoever holds the role records their review or sign-off inside your Naq record, so every decision stays in the audit trail.

Already have one

Bring your existing DPO or CSO into Naq

Invite your in-house or outsourced specialist as a user and assign them the named role. Naq routes the reviews and approvals that need them, and their review or sign-off is recorded against the record.

Need one

Access Naq's partner network

Naq partners with specialist firms who take on the named role for you. Meet them before you commit. They work inside your Naq workspace, alongside your team.

Clinical safety · named CSO
Data protection · outsourced DPO
Information security · internal audit
NHS assurance · DSPT and DTAC
Meet our partners→
From customers

ISO 27001, DTAC and DSPT, achieved and kept with Naq.

“Maintaining and demonstrating our credentials in the past has been onerous. The Naq platform makes the whole process remarkably seamless.”

Dr Taz Aldawoud, Founder & CEO, Doc Abode

“Naq has been instrumental in obtaining ISO 27001 certification and shortening our sales cycle by easily demonstrating our compliance to enterprise customers.”

Arnold Bouwman, Co-founder, Vormats

“Naq helped us complete our Cyber Essentials and DSPT toolkit applications. I already know next year’s DSPT Toolkit will be easy with Naq.”

Otesa, NHS supplier

Show us the product you are taking to the NHS.

The demo starts with its hazard log and DTAC pack.

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